Changing your password

For security purposes, your password must be changed at least every 90 days; however, you can decide to change it at any time.

When choosing a new password, remember that your password must be at least 12 characters, and it cannot be one of your last six passwords. In addition, the password must contain at least three of the following:

  • One uppercase letter (A-Z)
  • One lowercase letter (a-z)
  • One number (0-9)
  • One special character (! @ # $ % ^ & * ( ) _ + - = , . / < > ? [ ] { } |)

Important: Ensure that your password is kept private.

To change your password

  1. In the toolbar, under your user name, click My Preferences.
  2. For security reasons, before you can change your security settings, you need to enter your current password to unlock the security fields. Click CLICK HERE TO EDIT SECURITY SETTINGS.

    Button to unlock security settings
  3. In the Security Check field, enter your current password, and then click UNLOCK.

    Security Check field and Unlock icon
  4. In the New password field, enter the new password you want to use, and in the Confirm password field, enter the same password again.
    Note: Please refer to the Password Requirements information on the page for guidance to create a secure password.

    Password fields
  5. Click CHANGE PASSWORD.